Policies

SHIPPING POLICY

We offer FREE shipping on all orders worldwide! Our company works with suppliers all over the world to source high quality, customized products.

Orders are normally shipped within one to three business days after being received by our suppliers.  As soon as your order ships, you will receive a tracking number, which you can use to track its current location at any time.

We also offer expedited shipping for an additional $10 USD at checkout. The table below shows shipping times based on country. Rest assured that we ship to most countries worldwide, even if your country isn't listed below. However, shipping is not available to some countries due to shipping restrictions. Please contact us if you have any questions.

Country

Free Shipping

Expedited Shipping

US 9 to 23 days 6 to 18 days
UK 7 to 19 days 6 to 16 days
Australia 9 to 23 days Unavailable
Canada 12 to 24 days 8 to 20 days
Germany 9 to 23 days 6 to 18 days
France 9 to 23 days 6 to 18 days
Italy 9 to 23 days 6 to 18 days

 

EXCHANGE POLICY

All orders worldwide are eligible for free exchanges or store credit within 30 days of receiving the order.  You may process your exchange through our Return Center or email us the size you need. We will provide you a prepaid return label to send the item(s) back to us.

The item must be placed in the mail to send back to us within this exchange period. Once received, we will send you the new item in the appropriate size and color absolutely-free. Any item received after the exchange period cannot be accepted. The exchanged item must be unworn, unwashed, and undamaged and must have all original tags.

REFUND POLICY

Our return policy reflects our belief in careful, long-lasting wardrobe curation at Dane Fashion. We encourage you to purchase Dane Fashion products only if you are certain that they will fill a necessary spot in your wardrobe and be enjoyed for years to come. Let it sit for a moment, then come back when you are ready. We will gladly assist you with any questions regarding sizing, color, or recommendations in the meantime.

For any reason you are unsatisfied with your purchase, we accept hassle-free returns within 30 days. Book your returns in the Returns Center using your order reference and email address or postal code associated with your order. Once you have processed your return, you're ready to post it off at your local post office. You'll get an email once we receive your returned item. 

Note: Return shipping costs are the buyer's responsibility (888 Homer Street Vancouver BC Canada, V6B0H7). Return labels are only provided under the following 3 circumstances: If the customer lives in BC, Canada, if the customer requests store credit or an exchange, or if the product is defective.

DAMAGES AND ISSUES  

We encourage you to inspect your order upon receipt and to contact us immediately if it is damaged, defective or if the wrong item is delivered, so that we can evaluate the matter and make it right.  

EXCEPTIONS / NON-RETURNABLE ITEMS

We are unable to accept returns on final sale items, accessories, or gift cards.

NEED MORE HELP? 

Please feel free to contact us with any questions. We'll reply to your email as soon as we can.