Policies - shoes
SHIPPING POLICY
We offer FREE shipping on all orders worldwide. The table shows shipping times based on country. Rest assured that we ship to most countries worldwide, even if your country isn't listed below. However, shipping is not available to some countries due to shipping restrictions.
Following are the respective delivery timeframes for clothing and shoes. Our shoes are custom-made, so production time is accounted for. To learn more, visit our Shipping Policy.
| COUNTRY | FREE SHIPPING | |
|---|---|---|
| CLOTHING | SHOES | |
| US | 6 to 18 days | 8 to 23 days |
| UK | 6 to 16 days | 8 to 21 days |
| Australia | 9 to 23 days | 11 to 28 days |
| Canada | 7 to 20 days | 9 to 25 days |
| Germany | 6 to 18 days | 8 to 23 days |
| France | 6 to 18 days | 8 to 23 days |
| Italy | 6 to 18 days | 8 to 23 days |
EXCHANGE POLICY
All orders worldwide are eligible for FREE exchanges or store credit within 30 days of receiving the order. If you received the wrong size or your order did not meet your expectations, we will be happy to exchange or credit your account. You may process your exchange through our Return Center or email us. We will provide you a prepaid return label to send the item(s) back to us.
The item must be placed in the mail to send back to us within this exchange period. Any item received after the exchange period cannot be accepted. The exchanged item must be unworn, unwashed, and undamaged and must have all original tags.
REFUND POLICY
Our return policy reflects our belief in careful, long-lasting wardrobe curation at Dane Fashion. We encourage you to purchase Dane Fashion products only if you are certain that they will fill a necessary spot in your wardrobe and be enjoyed for years to come. Let it sit for a moment, then come back when you are ready. We will gladly assist you with any questions regarding sizing, color, or recommendations in the meantime.
For any reason you are unsatisfied with your purchase, we accept hassle-free returns within 30 days. Book your returns in the Returns Center using your order reference and email address or postal code associated with your order. Once you have processed your return, you're ready to post it off at your local post office. You'll get an email once we receive your returned item. To learn more, visit our Refund Policy.
Note: Return shipping costs are the buyer's responsibility (888 Homer Street Vancouver BC Canada, V6B0H7). Return labels are only provided under the following 3 circumstances: If the customer lives in BC, Canada, if the customer requests store credit or an exchange, or if the product is defective.